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CGEIT · Question #271

When evaluating benefits realization of IT process performance, the analysis MUST be based on;

The correct answer is A. key business objectives. Evaluating the benefits realization of IT process performance must fundamentally be based on key business objectives to ensure IT efforts align with and contribute to organizational goals.

Submitted by anna_se· Apr 18, 2026Benefits Realization

Question

When evaluating benefits realization of IT process performance, the analysis MUST be based on;

Options

  • Akey business objectives.
  • Bindustry standard key performance indicators (KPIs).
  • Cportfolio prioritization criteria.
  • DIT risk policies.

How the community answered

(31 responses)
  • A
    87% (27)
  • B
    3% (1)
  • C
    3% (1)
  • D
    6% (2)

Why each option

Evaluating the benefits realization of IT process performance must fundamentally be based on key business objectives to ensure IT efforts align with and contribute to organizational goals.

Akey business objectives.Correct

Benefits realization is about confirming that the value expected from IT investments and processes is actually achieved. This value is ultimately defined by its contribution to the organization's key business objectives. Therefore, the analysis *must* be rooted in these objectives to demonstrate true business impact and alignment.

Bindustry standard key performance indicators (KPIs).

While industry-standard KPIs can provide benchmarks, they might not directly reflect the unique, specific business objectives of a particular organization, making them secondary to internal business goals for benefits realization.

Cportfolio prioritization criteria.

Portfolio prioritization criteria are used *before* implementation to decide which initiatives to pursue, not for evaluating the benefits realized *after* IT process performance.

DIT risk policies.

IT risk policies guide risk management within IT, which is a component of overall governance, but they are not the primary basis for evaluating the *benefits* realized from IT process performance.

Concept tested: IT Benefits Realization

Source: https://www.isaca.org/resources/cobit

Topics

#Benefits Realization#IT Value#Business Alignment#Performance Measurement

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