CGEIT · Question #271
When evaluating benefits realization of IT process performance, the analysis MUST be based on;
The correct answer is A. key business objectives. Evaluating the benefits realization of IT process performance must fundamentally be based on key business objectives to ensure IT efforts align with and contribute to organizational goals.
Question
When evaluating benefits realization of IT process performance, the analysis MUST be based on;
Options
- Akey business objectives.
- Bindustry standard key performance indicators (KPIs).
- Cportfolio prioritization criteria.
- DIT risk policies.
How the community answered
(31 responses)- A87% (27)
- B3% (1)
- C3% (1)
- D6% (2)
Why each option
Evaluating the benefits realization of IT process performance must fundamentally be based on key business objectives to ensure IT efforts align with and contribute to organizational goals.
Benefits realization is about confirming that the value expected from IT investments and processes is actually achieved. This value is ultimately defined by its contribution to the organization's key business objectives. Therefore, the analysis *must* be rooted in these objectives to demonstrate true business impact and alignment.
While industry-standard KPIs can provide benchmarks, they might not directly reflect the unique, specific business objectives of a particular organization, making them secondary to internal business goals for benefits realization.
Portfolio prioritization criteria are used *before* implementation to decide which initiatives to pursue, not for evaluating the benefits realized *after* IT process performance.
IT risk policies guide risk management within IT, which is a component of overall governance, but they are not the primary basis for evaluating the *benefits* realized from IT process performance.
Concept tested: IT Benefits Realization
Source: https://www.isaca.org/resources/cobit
Topics
Community Discussion
No community discussion yet for this question.