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CGEIT · Question #223

Which of the following resource categories includes skill sets, certifications, productivity, and morale?

The correct answer is C. People. Skill sets, certifications, productivity, and morale are all attributes directly related to the human element within an organization, thus belonging to the "People" resource category.

Submitted by haru.x· Apr 18, 2026IT Resources

Question

Which of the following resource categories includes skill sets, certifications, productivity, and morale?

Options

  • APartners
  • BProcesses
  • CPeople
  • DProducts

How the community answered

(50 responses)
  • A
    4% (2)
  • B
    2% (1)
  • C
    92% (46)
  • D
    2% (1)

Why each option

Skill sets, certifications, productivity, and morale are all attributes directly related to the human element within an organization, thus belonging to the "People" resource category.

APartners

Partners are external entities collaborating with the organization and do not directly fall under internal resource attributes like morale or internal skill sets.

BProcesses

Processes are structured activities designed to achieve specific outcomes, not human attributes like skill sets or morale.

CPeopleCorrect

The "People" resource category encompasses all human capital within an organization, including their individual capabilities (skill sets, certifications), output efficiency (productivity), and psychological well-being (morale). These attributes are inherently tied to employees and personnel.

DProducts

Products are the tangible or intangible outputs of an organization, not the human resources involved in their creation or operation.

Concept tested: IT resource categories (People, Process, Technology)

Source: https://www.isaca.org/resources/cobit/cobit-2019-framework-introduction-and-methodology

Topics

#IT Resources#Human Resources#Skill Management#Employee Morale

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