CGEIT · Question #140
To reduce the risk of reputational damage through inappropriate use of social media by employees outside of the workplace, the enterprise approach regarding social media should PRIMARILY focus on;
The correct answer is B. developing policies on social media. To mitigate reputational risks from employees' social media use, the enterprise should primarily establish clear guidelines and expectations through comprehensive social media policies.
Question
To reduce the risk of reputational damage through inappropriate use of social media by employees outside of the workplace, the enterprise approach regarding social media should PRIMARILY focus on;
Options
- Aimplementing preventative controls
- Bdeveloping policies on social media
- Cimplementing a review of processes utilizing social media.
- Densuring each use of social media is approved by management.
How the community answered
(47 responses)- A2% (1)
- B89% (42)
- C4% (2)
- D4% (2)
Why each option
To mitigate reputational risks from employees' social media use, the enterprise should primarily establish clear guidelines and expectations through comprehensive social media policies.
Implementing preventative controls is a technical measure that may help, but it does not address the behavioral aspect or define what constitutes inappropriate use in the first place.
Social media policies establish clear rules, expectations, and boundaries for employee conduct when using social media, both inside and outside work, directly addressing the root cause of potential inappropriate use and subsequent reputational damage. These policies inform employees of acceptable behavior and the consequences of non-compliance, providing a framework for responsible online engagement.
Implementing a review of processes utilizing social media is a reactive or monitoring control that occurs after policies have been defined and behavior has occurred, rather than being the primary preventative step.
Ensuring each use of social media is approved by management is an impractical and overly burdensome approach that would hinder productivity and is not scalable for individual employee social media activity.
Concept tested: Social media policy development for risk mitigation
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