CGEIT · Question #133
Which of the following is the PRIMARY benefit of communicating the IT strategy across the enterprise?
The correct answer is D. Reduced organizational resistance during strategy execution. The primary benefit of communicating the IT strategy throughout the enterprise is to reduce organizational resistance during its execution.
Question
Which of the following is the PRIMARY benefit of communicating the IT strategy across the enterprise?
Options
- AOn-time and on-budget delivery of strategic projects
- BImprovement in IT balanced scorecard performance
- COptimization of IT investment in supporting business objectives
- DReduced organizational resistance during strategy execution
How the community answered
(17 responses)- B6% (1)
- D94% (16)
Why each option
The primary benefit of communicating the IT strategy throughout the enterprise is to reduce organizational resistance during its execution.
While communication can contribute to project success, on-time and on-budget delivery are outcomes of strong project management and execution, not the primary direct benefit of strategy communication itself.
Improvement in IT balanced scorecard performance is an outcome of successfully implementing and aligning IT strategy, not the primary direct benefit of communicating it.
Optimization of IT investment is a goal of strategy formulation and implementation, but communicating it primarily aims to align human efforts and reduce friction, which indirectly supports investment optimization.
Effective communication of the IT strategy helps employees understand the 'why' behind changes and initiatives, fostering buy-in, reducing uncertainty, and minimizing resistance when the strategy is put into action.
Concept tested: Benefits of IT strategy communication
Source: https://www.isaca.org/resources/isaca-journal/issues/2021/volume-6/the-role-of-communication-in-it-governance
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