CGEIT · Question #132
Which of the following is the MOST effective means for IT management to report to executive management regarding the value of IT?
The correct answer is D. Balanced scorecard. The most effective means for IT management to report to executive management regarding the value of IT is through a balanced scorecard.
Question
Which of the following is the MOST effective means for IT management to report to executive management regarding the value of IT?
Options
- AIT process maturity level
- BCost-benefit analysis
- CResource assessment
- DBalanced scorecard
How the community answered
(57 responses)- A25% (14)
- B7% (4)
- C11% (6)
- D58% (33)
Why each option
The most effective means for IT management to report to executive management regarding the value of IT is through a balanced scorecard.
IT process maturity level indicates the sophistication of IT processes but doesn't directly translate into the business value derived from those processes for executive management.
A cost-benefit analysis is useful for specific projects or investments but does not provide an ongoing, holistic view of IT's overall value contribution to the enterprise.
A resource assessment details IT's available assets and capabilities but doesn't articulate the direct value or impact these resources have on business objectives for executive management.
A balanced scorecard provides a comprehensive view of IT's performance across multiple perspectives, such as financial, customer, internal processes, and learning/growth, aligning IT objectives with overall business strategy and demonstrating value effectively.
Concept tested: Reporting IT value to executive management
Source: https://www.isaca.org/resources/isaca-journal/issues/2013/volume-1/the-it-balanced-scorecard-a-tool-for-governance
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