CCBA · Question #530
A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too…
The correct answer is A. Business process to uncover inefficiencies and failing control points. The best approach is toanalyze the current business process to identify inefficiencies and control failuresbefore considering new solutions. The BABOK® Guide (Chapter 10.5 - Process Modeling)states that business process analysis helps in diagnosingroot causes of inefficiencies…
Question
A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?
Options
- ABusiness process to uncover inefficiencies and failing control points
- BFinance solution vendors for inclusion in a Request for Information
- CEnterprise information model to ensure definitions are still valid
- DSubmission processes to determine which activities can be fully automated
How the community answered
(24 responses)- A79% (19)
- B4% (1)
- C13% (3)
- D4% (1)
Explanation
The best approach is toanalyze the current business process to identify inefficiencies and control failuresbefore considering new solutions. The BABOK® Guide (Chapter 10.5 - Process Modeling)states that business process analysis helps in diagnosingroot causes of inefficiencies, ensuring thatautomation or system changes address the real issue.
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