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CCBA · Question #530
CCBA Question #530: Real Exam Question with Answer & Explanation
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Question
A finance manager wants to begin a new project to replace the existing expense processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?
Options
- ABusiness process to uncover inefficiencies and failing control points
- BFinance solution vendors for inclusion in a Request for Information
- CEnterprise information model to ensure definitions are still valid
- DSubmission processes to determine which activities can be fully automated
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