IIBA
CCBA · Question #437
A business analyst (BA) is negotiating and resolving conflict with stakeholders to ensure they participate in the required BA activities. Which element of stakeholder management is the BA performing?
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Elicitation and Collaboration
Question
A business analyst (BA) is negotiating and resolving conflict with stakeholders to ensure they participate in the required BA activities. Which element of stakeholder management is the BA performing?
Options
- AConfirm elicitation results
- BGain agreement on commitments
- CMonitor stakeholder engagement
- DPlan stakeholder engagement
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Topics
#stakeholder engagement#commitment management#conflict resolution#negotiation