Several user groups are impacted by a proposed change to their daily work flow. How should the business analyst (BA) convey these changes so that the user groups understand the impact?

The correct answer is D. Establish a communication plan. According to the Capability in Business AnalysisTM (CCBA? guidelines, when multiple user groups are impacted by a proposed change, it is essential for the business analyst to establish a communication plan. This plan should detail how the changes will be communicated to the…

Business Analysis Planning and Monitoring

Question

Options

ADevelop a data model diagram
BCreate business process models
CWrite functional requirements
DEstablish a communication plan

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(20 responses)

A
5% (1)
C
5% (1)
D
90% (18)

Explanation

According to the Capability in Business AnalysisTM (CCBA? guidelines, when multiple user groups are impacted by a proposed change, it is essential for the business analyst to establish a communication plan. This plan should detail how the changes will be communicated to the different user groups, ensuring that they understand the impact on their daily workflow. The communication plan typically includes information on the channels that will be used to disseminate the information, the timing of the communications, and the content that will be shared with each user group.

Topics

#communication plan#stakeholder communication#change impact#user groups

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