A business analyst (BA) has documented the components of an information technology (IT) library, in preparation for establishing a consolidated catalogue of IT services. When interviewed, several of t

The correct answer is A. Analyze existing catalogues. According to the BABOK® Guide, one of the tasks of the business analyst (BA) is to analyze current state, which involves understanding the existing situation and identifying the capabilities and elements that may be reused or require improvement. In this case, the BA has document

Elicitation and Collaboration

Question

A business analyst (BA) has documented the components of an information technology (IT) library, in preparation for establishing a consolidated catalogue of IT services. When interviewed, several of the IT managers indicated they already have a catalogue, and have no additional information to provide. What activity is necessary to support the project?

Options

AAnalyze existing catalogues
BConfirm the project objectives
CExpand the interview list
DConduct a focus group

How the community answered

(31 responses)

A
81% (25)
B
13% (4)
C
3% (1)
D
3% (1)

Explanation

According to the BABOK® Guide, one of the tasks of the business analyst (BA) is to analyze current state, which involves understanding the existing situation and identifying the capabilities and elements that may be reused or require improvement. In this case, the BA has documented the components of an IT library, but has not analyzed the existing catalogues of IT services that some IT managers have. By analyzing the existing catalogues, the BA can identify the gaps, overlaps, inconsistencies, and opportunities for improvement in the current state. This will help the BA to support the project of establishing a consolidated catalogue of IT services.

Topics

#existing documentation#IT catalogue#document analysis#elicitation techniques

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