CCBA · Question #340
A business analyst (BA) held a formal walkthrough of requirements developed on a project. Stakeholders expressed concerns because they had different interpretations of the requirements. What…
The correct answer is C. Ensure correct terminology is used. Using correct and standardized terminology ensures that all stakeholders interpret the requirements consistently and correctly. BABOK® Guide (Chapter 4.4 - Communicate Business Analysis Information)states thatusing standardized terminology eliminates ambiguity and ensures clear…
Question
A business analyst (BA) held a formal walkthrough of requirements developed on a project. Stakeholders expressed concerns because they had different interpretations of the requirements. What activity would help ensure a common understanding?
Options
- AEnsure compliance with key performance indicators
- BEnsure consistent referencing of requirements
- CEnsure correct terminology is used
- DEnsure appropriate templates are used throughout elicitation
How the community answered
(22 responses)- B5% (1)
- C82% (18)
- D14% (3)
Explanation
Using correct and standardized terminology ensures that all stakeholders interpret the requirements consistently and correctly. BABOK® Guide (Chapter 4.4 - Communicate Business Analysis Information)states thatusing standardized terminology eliminates ambiguity and ensures clear stakeholder communication. Key performance indicators (Option A)measure success but do not ensure understanding. Consistent referencing (Option B)helps with traceability but does not resolve interpretation Using templates (Option D)standardizes documentation but does not clarify meanings.
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