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CCBA · Question #325

A business analyst (BA) is working on a complex project involving many stakeholders for which the business case has been previously completed and signed off. After an organizational restructure, new…

The correct answer is D. A future state description. A future state description directly addresses the problem: new stakeholders who don't see the value need a clear, compelling picture of what the organization will look like after the project succeeds. By anchoring discussion to a shared vision of the desired future, the BA…

Strategy Analysis

Question

A business analyst (BA) is working on a complex project involving many stakeholders for which the business case has been previously completed and signed off. After an organizational restructure, new stakeholders have been assigned to the project working group, but do not see the value in the project outcomes and refuse to collaborate. What is a guideline or tool the BA can use to focus stakeholders on a common goal?

Exhibit

CCBA question #325 exhibit

Options

  • AA business requirements document
  • BAn alternate stakeholder plan
  • CA stakeholder matrix
  • DA future state description

How the community answered

(49 responses)
  • A
    4% (2)
  • B
    8% (4)
  • C
    12% (6)
  • D
    76% (37)

Explanation

A future state description directly addresses the problem: new stakeholders who don't see the value need a clear, compelling picture of what the organization will look like after the project succeeds. By anchoring discussion to a shared vision of the desired future, the BA gives all stakeholders - old and new - a common goal to align around, cutting through disagreement about the current approach.

Why the distractors are wrong:

  • A (Business requirements document): This details what the solution must do, not why it matters - it won't resolve motivational or buy-in issues with new stakeholders.
  • B (Alternate stakeholder plan): There's no standard BA artifact called an "alternate stakeholder plan," and switching plans doesn't address the root issue of misaligned vision.
  • C (Stakeholder matrix): This is an analysis tool for mapping influence and interest - useful for planning engagement, but it doesn't create shared purpose or show stakeholders what they're working toward.

Memory tip: Think of "future state description" as the North Star - when people argue about the path, pointing everyone to the same destination stops the debate. On exams, when the problem is about alignment and vision, look for the tool that describes the end goal, not a document that manages people or captures requirements.

Topics

#future state description#stakeholder engagement#organizational restructure#change resistance

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