CCBA · Question #316
A business analyst (BA) was asked by the vice president (VP) to evaluate the organization's claims processing capability and recommend improvements. The VP agreed to the BA's recommended solution appr
The correct answer is C. Decision making authority. According to the BABOK® Guide, one of the tasks of the business analyst (BA) during business analysis planning and monitoring is to conduct stakeholder analysis. This involves identifying and analyzing the needs, expectations, and interests of the stakeholders who may affect or b
Question
A business analyst (BA) was asked by the vice president (VP) to evaluate the organization's claims processing capability and recommend improvements. The VP agreed to the BA's recommended solution approach and identified an external vendor to develop the modernized claims processing system. Before contracting with the external vendor, the BA realized that the budget should be approved by the Chief Financial Officer. What was missed by the BA when performing stakeholder analysis?
Options
- AAttitude
- BRoles
- CDecision making authority
- DLevel of influence
How the community answered
(33 responses)- A3% (1)
- B3% (1)
- C85% (28)
- D9% (3)
Explanation
According to the BABOK® Guide, one of the tasks of the business analyst (BA) during business analysis planning and monitoring is to conduct stakeholder analysis. This involves identifying and analyzing the needs, expectations, and interests of the stakeholders who may affect or be affected by the change initiative. One of the aspects that the BA should consider when performing stakeholder analysis is the decision making authority, which is the ability of a stakeholder to approve, reject, or change a decision related to the change initiative. By missing the decision making authority of the Chief Financial Officer, the BA overlooked a key stakeholder who could impact the budget and the contracting process of the project.
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