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CCBA · Question #316

A business analyst (BA) was asked by the vice president (VP) to evaluate the organization's claims processing capability and recommend improvements. The VP agreed to the BA's recommended solution…

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Business Analysis Planning and Monitoring

Question

A business analyst (BA) was asked by the vice president (VP) to evaluate the organization's claims processing capability and recommend improvements. The VP agreed to the BA's recommended solution approach and identified an external vendor to develop the modernized claims processing system. Before contracting with the external vendor, the BA realized that the budget should be approved by the Chief Financial Officer. What was missed by the BA when performing stakeholder analysis?

Options

  • AAttitude
  • BRoles
  • CDecision making authority
  • DLevel of influence

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Topics

#stakeholder analysis#decision-making authority#change approval#stakeholder engagement
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