CCBA · Question #120
You are the business analyst for your organization and you're working with Nancy, the Sales Director. You've been identifying requirements for Nancy about the sales force and her desire to add a custo
The correct answer is A. There's an assumption that the perceived solution will create the desired benefit.. According to the BABOK® Guide, a need is a problem or opportunity to be addressed by the business analyst. A need may be based on a perceived solution, but this does not guarantee that the solution will actually address the underlying problem or opportunity. Therefore, the busine
Question
You are the business analyst for your organization and you're working with Nancy, the Sales Director. You've been identifying requirements for Nancy about the sales force and her desire to add a customer management solution to the sales process. Nancy believes that the software can help automate the sales process, keep things better organized than the current approach, and ultimately create more sales for the organization. As a business analyst, which one of the following should you advise Nancy about her need?
Options
- AThere's an assumption that the perceived solution will create the desired benefit.
- BThere are no constraints in the analysis process.
- CThere is a cost, time, and quality constraint that must be satisfied to create the solution.
- DThere will be a cost and time element to create the solution.
How the community answered
(41 responses)- A54% (22)
- B7% (3)
- C15% (6)
- D24% (10)
Explanation
According to the BABOK® Guide, a need is a problem or opportunity to be addressed by the business analyst. A need may be based on a perceived solution, but this does not guarantee that the solution will actually address the underlying problem or opportunity. Therefore, the business analyst should advise Nancy that there is an assumption that the customer management software will create the desired benefit of more sales, and this assumption should be validated through business analysis activities such as elicitation, analysis, and validation of requirements1.
Topics
Community Discussion
No community discussion yet for this question.