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CCBA · Question #103

You are the business analyst for a large project in your organization. While your company prefers face-to-face communications there are many stakeholders located in different geographical locations. H

The correct answer is D. You will need to implement videoconferences.. According to the CCBA?Handbook, one of the competencies of a business analyst is communication skills, which include "the ability to interact effectively with others, using a range of media and formats to convey information and ideas" (p. 1). When the stakeholders are not colloca

Elicitation and Collaboration

Question

You are the business analyst for a large project in your organization. While your company prefers face-to-face communications there are many stakeholders located in different geographical locations. How can you still effectively serve as a business analyst when the stakeholders are not collocated?

Options

  • AYou will need the stakeholders to periodically gather in one locale is not a feasible or efficient
  • BYou will need to travel on a regular rotation to each of the geographical locations to complete
  • CAdd more business analysts in each of the geographical location is not a necessary or optimal
  • DYou will need to implement videoconferences.

How the community answered

(38 responses)
  • A
    3% (1)
  • B
    11% (4)
  • C
    3% (1)
  • D
    84% (32)

Explanation

According to the CCBA?Handbook, one of the competencies of a business analyst is communication skills, which include "the ability to interact effectively with others, using a range of media and formats to convey information and ideas" (p. 1). When the stakeholders are not collocated, the business analyst needs to use appropriate communication tools and techniques to facilitate effective stakeholder engagement and collaboration. Videoconferences are one of the possible tools that can enable real-time, interactive, and visual communication among geographically dispersed stakeholders. Videoconferences can help to overcome the challenges of distance, time zones, and cultural differences, and to build trust and rapport among stakeholders. Videoconferences can also support various business analysis activities, such as elicitation, analysis, validation, and verification of requirements. The other options are not correct option, as it would incur high costs, logistical issues, and travel risks for the stakeholders. It would also limit the frequency and flexibility of communication and collaboration among stakeholders. the business analyst duties is not a practical or sustainable option, as it would impose a high workload, travel stress, and health risks for the business analyst. It would also reduce the availability and responsiveness of the business analyst for other stakeholders and tasks. option, as it would increase the complexity, coordination, and consistency of the business analysis work. It would also require more resources, training, and supervision for the additional business analysts.

Topics

#remote stakeholders#virtual collaboration#geographic distribution#communication tools

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