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CCBA · Question #101

CCBA Question #101: Real Exam Question with Answer & Explanation

The correct answer is A. You can meet with a small group of administrative assistants that will serve as representatives for. According to the CCBA?Handbook, one of the techniques for requirements elicitation is focus group, which is "a facilitated session that brings together a pre-defined group of stakeholders to discuss and provide feedback on a topic" (p. 22). Focus group is a useful technique when

Question

You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400administrative assistants in your organization and not all of these people can attend requirements gathering workshops. What approach can you use to manage and gather requirements from these 2,400 administrative assistants?

Options

  • AYou can meet with a small group of administrative assistants that will serve as representatives for
  • BYou will need to meet with all of the administrative assistants as part of requirements elicitation
  • CYou can meet with a small group of administrative assistants and assume their requirements
  • DYou can meet with the administrative assistants' managers is not a sufficient or representative

Explanation

According to the CCBA?Handbook, one of the techniques for requirements elicitation is focus group, which is "a facilitated session that brings together a pre-defined group of stakeholders to discuss and provide feedback on a topic" (p. 22). Focus group is a useful technique when you have a large number of stakeholders who share similar characteristics, needs, or interests, and you want to gather their opinions, preferences, or expectations in a structured way. By meeting with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants, you can use the focus group technique to elicit their requirements for the new software. You can also validate the requirements with the larger group of administrative assistants through other techniques, such as surveys or questionnaires. The other options are not correct because: is not a feasible or efficient approach, as it would require a lot of time, resources, and coordination to involve 2,400 people in the elicitation process. It would also create challenges for managing and analyzing the requirements data. are reflective of the remaining group of administrative assistants is not a reliable or valid approach, as it would introduce the risk of missing, misinterpreting, or conflicting requirements from the larger group of administrative assistants. It would also reduce the stakeholder engagement and satisfaction with the solution. approach, as it would exclude the direct input from the end users of the new software, who are the administrative assistants. The managers may not have the same level of knowledge, experience, or perspective as the administrative assistants, and may not be able to articulate their requirements accurately or completely.

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