CBAP · Question #53
Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly's organization what type of communication will likely be required?
The correct answer is C. Formal. Plan-driven (predictive/waterfall) approaches rely on structured processes and documented approvals, which inherently require formal communication channels.
Question
Holly's organization uses a plan-driven approach to business analysis. When it comes to communication in Holly's organization what type of communication will likely be required?
Options
- AFace-to-face
- BChain of command
- CFormal
- DAd hoc
How the community answered
(44 responses)- A16% (7)
- B9% (4)
- C70% (31)
- D5% (2)
Why each option
Plan-driven (predictive/waterfall) approaches rely on structured processes and documented approvals, which inherently require formal communication channels.
Face-to-face communication is more characteristic of agile or change-driven approaches that prioritize collaboration over documentation.
Chain of command describes an organizational hierarchy structure, not a communication type used in plan-driven methods.
In a plan-driven approach, communication follows established protocols, documented channels, and structured reporting. Formal communication - such as written reports, sign-offs, and official memos - ensures accountability and traceability, which are core tenets of plan-driven methodologies like traditional waterfall.
Ad hoc communication is informal and unstructured, which contradicts the planned, documented nature of plan-driven approaches.
Concept tested: Communication types in plan-driven business analysis
Source: https://www.iiba.org/career-resources/a-business-analysis-professionals-foundation-for-success/babok/
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