CBAP · Question #196
Which of the following charts is described in the statement below? "It shows the causes of a certain event. A common use of this diagram is to identify potential factors causing an overall effect. It
The correct answer is A. Ishikawa. The Ishikawa diagram - also called a fishbone or cause-and-effect diagram - maps all potential causes contributing to a specific problem or event, helping teams perform root cause analysis.
Question
Which of the following charts is described in the statement below? "It shows the causes of a certain event. A common use of this diagram is to identify potential factors causing an overall effect. It helps identify causal factors and contributing causes."
Options
- AIshikawa
- BFlowchart
- CProcess configuration chart
- DControl chart
How the community answered
(30 responses)- A73% (22)
- B3% (1)
- C7% (2)
- D17% (5)
Why each option
The Ishikawa diagram - also called a fishbone or cause-and-effect diagram - maps all potential causes contributing to a specific problem or event, helping teams perform root cause analysis.
The Ishikawa diagram is specifically designed to display the causal factors behind a single event or problem by organizing them into categories that branch from a central horizontal spine, resembling a fish skeleton. It is the standard quality tool for identifying both direct causal factors and contributing sub-causes in a structured, visual format. This design directly matches the description of showing causes of a certain event and helping identify causal factors and contributing causes.
A flowchart maps the step-by-step sequence of a process or decision logic and does not visualize cause-and-effect relationships for a specific event.
A process configuration chart documents system or software component configurations and their relationships, not the causal factors leading to a problem or event.
A control chart uses statistical upper and lower control limits to monitor process variation over time, serving as a measurement tool rather than a tool for identifying causes of an event.
Concept tested: Ishikawa fishbone diagram for root cause analysis
Source: https://asq.org/quality-resources/fishbone
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