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CBAP · Question #196

Which of the following charts is described in the statement below? "It shows the causes of a certain event. A common use of this diagram is to identify potential factors causing an overall effect. It

The correct answer is A. Ishikawa. The Ishikawa diagram - also called a fishbone or cause-and-effect diagram - maps all potential causes contributing to a specific problem or event, helping teams perform root cause analysis.

Requirements Analysis and Design Definition

Question

Which of the following charts is described in the statement below? "It shows the causes of a certain event. A common use of this diagram is to identify potential factors causing an overall effect. It helps identify causal factors and contributing causes."

Options

  • AIshikawa
  • BFlowchart
  • CProcess configuration chart
  • DControl chart

How the community answered

(30 responses)
  • A
    73% (22)
  • B
    3% (1)
  • C
    7% (2)
  • D
    17% (5)

Why each option

The Ishikawa diagram - also called a fishbone or cause-and-effect diagram - maps all potential causes contributing to a specific problem or event, helping teams perform root cause analysis.

AIshikawaCorrect

The Ishikawa diagram is specifically designed to display the causal factors behind a single event or problem by organizing them into categories that branch from a central horizontal spine, resembling a fish skeleton. It is the standard quality tool for identifying both direct causal factors and contributing sub-causes in a structured, visual format. This design directly matches the description of showing causes of a certain event and helping identify causal factors and contributing causes.

BFlowchart

A flowchart maps the step-by-step sequence of a process or decision logic and does not visualize cause-and-effect relationships for a specific event.

CProcess configuration chart

A process configuration chart documents system or software component configurations and their relationships, not the causal factors leading to a problem or event.

DControl chart

A control chart uses statistical upper and lower control limits to monitor process variation over time, serving as a measurement tool rather than a tool for identifying causes of an event.

Concept tested: Ishikawa fishbone diagram for root cause analysis

Source: https://asq.org/quality-resources/fishbone

Topics

#Ishikawa diagram#cause-and-effect#root cause analysis#causal factors

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