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CBAP · Question #154

Which of the following defines the deliverable the customer is expecting?

The correct answer is C. Product scope statement. This question tests project management knowledge of which document formally defines the deliverable the customer expects from the project.

Requirements Analysis and Design Definition

Question

Which of the following defines the deliverable the customer is expecting?

Options

  • AProject charter
  • BProcurement management plan
  • CProduct scope statement
  • DProject network diagram

How the community answered

(34 responses)
  • A
    9% (3)
  • B
    15% (5)
  • C
    74% (25)
  • D
    3% (1)

Why each option

This question tests project management knowledge of which document formally defines the deliverable the customer expects from the project.

AProject charter

The project charter authorizes the project and names the project manager, but does not define the detailed deliverable specifications the customer expects.

BProcurement management plan

The procurement management plan governs how procurement processes will be managed and describes vendor selection, not the customer's expected deliverable.

CProduct scope statementCorrect

The product scope statement defines the characteristics and features of the product, service, or result that the project is expected to deliver to the customer. It describes what the deliverable must include, its acceptance criteria, and boundaries. This document is distinct from the project scope statement, which covers the work needed to produce the deliverable.

DProject network diagram

A project network diagram shows the sequence and dependencies of project activities, not the description of what the customer expects to receive.

Concept tested: Product scope statement defining customer deliverable

Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

Topics

#product scope statement#deliverables#customer requirements#scope definition

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