CompTIA
CAS-003 · Question #957
CAS-003 Question #957: Real Exam Question with Answer & Explanation
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Question
A company's Chief Information Security Officer (CISO) is reviewing KPls from me security operations team. These KPls indicate the following trends: - The mean time to close security events that have been escalated to a Tier 2 analyst has not changed - The average tenure for Tier 1 security analysts has fallen from 12 months to 9 months - The percentage of events escalated from a Tier 1 analyst to a Tier 2 analyst has increased from 50 to 75. - The mean time to pick up and respond to a security event has not changed - Resource and event volumes have not changed - The overall mean time to close security events has increased from 8 hours to 12 hours Which of the following actions is MOST likely to result in a sustainable improvement in these KPls?
Options
- AIncrease the investment in training for Tier 1 analysts
- BPromote the strongest Tier 1 analyst to Tier 2
- CMove one or more security analysts from Tier 2 to Tier 1
- DIncrease the investment in training for Tier 2 analysts
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