CAS-003 · Question #290
CAS-003 Question #290: Real Exam Question with Answer & Explanation
The correct answer is B: Establish a formal change management process. A formal change management process directly supports the CIO's primary objective of reducing system downtime. Uncontrolled or poorly managed changes to IT systems are one of the leading causes of outages and instability. A formal process ensures changes are reviewed, tested, appr
Question
Options
- AEstablish a register of core systems and identify technical service owners
- BEstablish a formal change management process
- CDevelop a security requirement traceability matrix
- DDocument legacy systems to be decommissioned and the disposal process
Explanation
A formal change management process directly supports the CIO's primary objective of reducing system downtime. Uncontrolled or poorly managed changes to IT systems are one of the leading causes of outages and instability. A formal process ensures changes are reviewed, tested, approved, and scheduled, minimizing unplanned disruptions. It also complements the other mandated improvements - it aligns with risk identification, key control monitoring, and incident reduction. Option A (core systems register) is useful for asset governance but does not directly reduce downtime. Option C (security traceability matrix) is narrowly focused on security requirements mapping. Option D (legacy system documentation) addresses end-of-life planning, not ongoing stability.
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