CAPM · Question #535
What does emotional intelligence help to provide to project managers and teams?
The correct answer is C. Self-recognition and ability to manage the emotions of others. Emotional Intelligence (EI) provides project managers and teams with self-recognition (understanding one's own emotions and how they affect behavior) and the ability to manage the emotions of others (empathy, social skills, and influencing team dynamics positively). High EI…
Question
Options
- ALess project team turnover and more stress
- BGreater self-awareness and project team turnover
- CSelf-recognition and ability to manage the emotions of others
- DMore tension and more project control
How the community answered
(21 responses)- A5% (1)
- B5% (1)
- C90% (19)
Explanation
Emotional Intelligence (EI) provides project managers and teams with self-recognition (understanding one's own emotions and how they affect behavior) and the ability to manage the emotions of others (empathy, social skills, and influencing team dynamics positively). High EI leads to better collaboration, reduced conflict, and improved team cohesion. Options A and D describe negative outcomes (more stress, more tension) which are the opposite of what EI provides. Option B partially overlaps but incorrectly pairs 'greater self-awareness' with 'project team turnover,' which EI actually helps reduce.
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