CAPM · Question #468
The project manager needs to communicate a large amount of information to a large group of people. The project manager achieves this by using an intranet, knowledge repository, and e-learning tools…
The correct answer is B. Pull. Pull communication is used when a large amount of information must be made available to a large audience, but recipients access it at their own discretion and pace. Intranets, knowledge repositories, and e-learning portals are classic examples - the information is 'pulled' by…
Question
Options
- APush
- BPull
- CInteractive
- DInterpersonal
How the community answered
(16 responses)- A6% (1)
- B88% (14)
- C6% (1)
Explanation
Pull communication is used when a large amount of information must be made available to a large audience, but recipients access it at their own discretion and pace. Intranets, knowledge repositories, and e-learning portals are classic examples - the information is 'pulled' by the recipient when needed. Push communication (A) involves sending information directly to recipients (e.g., emails, memos) without confirming receipt. Interactive communication (C) is two-way and real-time (e.g., meetings, calls). Interpersonal (D) refers to direct one-on-one or small group communication styles, not a distribution method.
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