What kind of skills should a project manager use when attempting to achieve consensus by balancing the conflicting and competing goals of project stakeholders?

Question

Options

• AInterpersonal skills and the ability to manage people
• BStrategic and business management skills
• CTechnical and business management skills
• DBusiness analysis skills and expertise

• A
  4% (1)
• B
  86% (24)
• C
  4% (1)
• D
  7% (2)

Explanation

The PMI Talent Triangle identifies three skill domains: Technical PM skills, Leadership (interpersonal) skills, and Strategic & Business Management skills. When balancing conflicting stakeholder goals to reach consensus, a project manager must align those competing interests with the organization's broader strategic objectives. This requires understanding the business context, organizational priorities, and value drivers - which falls under strategic and business management skills. It's not enough to manage people interpersonally; the PM must ground the consensus in what serves the organization's strategic direction.

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