How is program success measured?

Question

Options

• ABy delivering the benefit of managing the program's projects in a coordinated manner
• BBy the quality, timeliness, cost-effectiveness, and customer satisfaction of the product or service
• CBy completing the right projects to achieve objectives rather than completing projects the right way
• DBy aggregating the successes of the individual projects in the program

• A
  95% (35)
• C
  3% (1)
• D
  3% (1)

Explanation

Program success is measured by the delivery of benefits achieved through coordinated management of related projects-the whole is greater than the sum of its parts. This distinguishes programs from portfolios and from individual projects. Option B describes how individual project success is typically measured (quality, time, cost, satisfaction). Option C describes portfolio management (right projects). Option D (aggregating individual project successes) misses the point; a program delivers synergistic benefits that individual projects cannot achieve alone.

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