CAPM · Question #4
Two members of the team are having a conflict. The project manager decides that, in this case, the best solution is to bring some degree of satisfaction to all parties in order to temporarily or…
The correct answer is C. Compromise/Reconcile. The Compromise/Reconcile technique involves finding a middle ground that provides some degree of satisfaction to all parties, but may only partially or temporarily resolve the conflict. This matches the scenario exactly. Collaborate/Problem Solve seeks a fully satisfactory…
Question
Options
- AWithdraw/Avoid
- BSmooth/Accommodate
- CCompromise/Reconcile
- DCollaborate/Problem Solve
How the community answered
(56 responses)- A16% (9)
- B7% (4)
- C73% (41)
- D4% (2)
Explanation
The Compromise/Reconcile technique involves finding a middle ground that provides some degree of satisfaction to all parties, but may only partially or temporarily resolve the conflict. This matches the scenario exactly. Collaborate/Problem Solve seeks a fully satisfactory win-win solution (higher effort, more permanent). Smooth/Accommodate downplays differences to preserve relationships without resolving the root issue. Withdraw/Avoid postpones dealing with the conflict altogether. When partial resolution is explicitly the goal, Compromise/Reconcile is the correct technique.
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