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CAPM · Question #4

Two members of the team are having a conflict. The project manager decides that, in this case, the best solution is to bring some degree of satisfaction to all parties in order to temporarily or…

The correct answer is C. Compromise/Reconcile. The Compromise/Reconcile technique involves finding a middle ground that provides some degree of satisfaction to all parties, but may only partially or temporarily resolve the conflict. This matches the scenario exactly. Collaborate/Problem Solve seeks a fully satisfactory…

Project Management Fundamentals and Core Concepts

Question

Two members of the team are having a conflict. The project manager decides that, in this case, the best solution is to bring some degree of satisfaction to all parties in order to temporarily or partially resolve the problem. Which technique should the project manager use?

Options

  • AWithdraw/Avoid
  • BSmooth/Accommodate
  • CCompromise/Reconcile
  • DCollaborate/Problem Solve

How the community answered

(56 responses)
  • A
    16% (9)
  • B
    7% (4)
  • C
    73% (41)
  • D
    4% (2)

Explanation

The Compromise/Reconcile technique involves finding a middle ground that provides some degree of satisfaction to all parties, but may only partially or temporarily resolve the conflict. This matches the scenario exactly. Collaborate/Problem Solve seeks a fully satisfactory win-win solution (higher effort, more permanent). Smooth/Accommodate downplays differences to preserve relationships without resolving the root issue. Withdraw/Avoid postpones dealing with the conflict altogether. When partial resolution is explicitly the goal, Compromise/Reconcile is the correct technique.

Topics

#Conflict Resolution#Project Team Management#Communication

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