CAPM · Question #376
What is main purpose of Project Quantity Management?
The correct answer is C. To fulfill project requirements of both quality and grade. Project Quality Management exists to fulfill project requirements encompassing both quality and grade, not to overdeliver or cut corners in the process.
Question
Options
- ATo meet customer requirements by overworking the team
- BTo fulfill project schedule objectives by rushing planned inspections
- CTo fulfill project requirements of both quality and grade
- DTo exceed customer expectations
How the community answered
(21 responses)- A5% (1)
- C95% (20)
Why each option
Project Quality Management exists to fulfill project requirements encompassing both quality and grade, not to overdeliver or cut corners in the process.
Overworking the team is a counterproductive practice that violates PMI's quality management principles and is never an acceptable means of meeting customer requirements.
Rushing planned inspections undermines quality assurance and is directly contrary to the systematic, planned approach required by quality management processes.
The PMBOK Guide defines Project Quality Management as fulfilling the project's quality requirements, which encompasses both quality (the degree to which characteristics fulfill requirements) and grade (a category assigned to deliverables with the same functional use but different technical characteristics). The goal is to meet defined requirements - neither exceeding them unnecessarily nor compromising them.
Exceeding customer expectations is not the stated purpose of Quality Management - the objective is to fulfill requirements, since exceeding them can increase costs without proportional value.
Concept tested: Purpose of Project Quality Management
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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