The handoff of the first version of a software application to the operational team has taken a month longer than anticipated. How could this extended transition time have been avoided?

Question

Options

• AIf the transition process was agreed upon during the build
• BIf the end-user documentation was more thorough
• CIf the operation team members were trained externally
• DIf the operations manager was invited to all sprint reviews

• A
  83% (20)
• B
  4% (1)
• C
  8% (2)
• D
  4% (1)

Explanation

Transition and handoff delays most commonly occur when the operational team and project team have not aligned on acceptance criteria, handover steps, and responsibilities early enough. Agreeing on the transition process during the build phase - not at the end - ensures all parties understand what 'done' looks like, what documentation and training are required, and when handoff conditions are met. The other options (documentation thoroughness, external training, sprint review attendance) may help marginally but do not address the root cause of an undefined or late-defined transition process.

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