CAPM · Question #203
A project is just beginning, and management creates a long list of potential stakeholders. Which statement about identifying and engaging stakeholder, is correct?
The correct answer is B. Stakeholder satisfaction should be identified immediately and managed as a project objective.. PMI guidance emphasizes that stakeholder identification and satisfaction management must begin at project initiation and be treated as a formal project objective, not deferred to later phases.
Question
Options
- AThe project manager should identify and deal with stakeholders only during the execution phase.
- BStakeholder satisfaction should be identified immediately and managed as a project objective.
- CThe project manager should focus on project objectives and deal with stakeholders as a secondary priority.
- DStakeholder satisfaction is the most important goal, and project objectives should be considered a secondary priority.
How the community answered
(59 responses)- A2% (1)
- B86% (51)
- C3% (2)
- D8% (5)
Why each option
PMI guidance emphasizes that stakeholder identification and satisfaction management must begin at project initiation and be treated as a formal project objective, not deferred to later phases.
Limiting stakeholder engagement to the execution phase contradicts PMI guidance, which calls for identification and engagement starting at initiation.
PMBOK and the PMI Stakeholder Engagement knowledge area stress that stakeholders must be identified as early as possible because late identification reduces the ability to influence expectations and manage resistance. Treating stakeholder satisfaction as a project objective ensures it receives the same planning, measurement, and management attention as scope, schedule, and cost. Starting this process at initiation maximizes the project's chance of achieving acceptance.
Treating stakeholders as a secondary priority risks unmanaged resistance that can derail project objectives, which PMI explicitly warns against.
Elevating stakeholder satisfaction above project objectives misrepresents PMI guidance; both are managed as co-equal project concerns, not ranked in opposition.
Concept tested: Early stakeholder identification and engagement as project objective
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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