CAPM · Question #123
A project manager is searching for solutions that bring some degree of satisfaction to all parties in order to temporarily resolve a conflict. What conflict management technique is described in this…
The correct answer is D. Compromise/reconcile. Compromise/reconcile involves finding a middle-ground solution that gives all parties some degree of satisfaction, which matches the description of temporary partial resolution.
Question
Options
- AWithdraw/avoid
- BSmooth/accommodate
- CCollaborate/problem solve
- DCompromise/reconcile
How the community answered
(58 responses)- B3% (2)
- C2% (1)
- D95% (55)
Why each option
Compromise/reconcile involves finding a middle-ground solution that gives all parties some degree of satisfaction, which matches the description of temporary partial resolution.
Withdraw/Avoid means retreating from the conflict entirely without addressing it, not seeking partial satisfaction for the parties involved.
Smooth/Accommodate involves emphasizing areas of agreement and downplaying differences to reduce emotional tension, not negotiating a partial solution.
Collaborate/Problem Solve seeks a fully satisfactory win-win solution that permanently resolves the conflict, not merely a temporary partial resolution.
The Compromise/Reconcile technique involves negotiating to find solutions where each party concedes something, resulting in partial satisfaction for all sides. It is considered a temporary or intermediate resolution because it does not fully address underlying causes, distinguishing it from a complete problem-solving approach.
Concept tested: Conflict management techniques - compromise vs other methods
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
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