Which of the following is a good practice for adding instructions to a form?

The correct answer is A. Annotations. Annotations are form elements in ServiceNow specifically designed to display instructional or descriptive text directly on a form. They can be placed near fields or sections to guide users on how to fill out the form correctly. Related links (B) are for navigation, not…

Submitted by yuki_2020· Apr 18, 2026Application User Interface

Question

Options

AAnnotations
BRelated links to wiki pages
CA context Menu UI Action
DA population read-only field

How the community answered

(47 responses)

A
91% (43)
B
6% (3)
D
2% (1)

Explanation

Annotations are form elements in ServiceNow specifically designed to display instructional or descriptive text directly on a form. They can be placed near fields or sections to guide users on how to fill out the form correctly. Related links (B) are for navigation, not instructions. A Context Menu UI Action (C) provides clickable actions, not guidance text. A populated read-only field (D) displays data values, not instructions.

Topics

#Form Design#UI Elements#Annotations#Best Practices

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