Which items are valid UI Action types in ServiceNow? (Choose 3 answers)

The correct answer is A. List banner button C. Form button F. Record navigation button. In ServiceNow, UI Actions can be configured as several distinct types. Valid types include: (A) List banner button - appears in the banner area above a list; (C) Form button - appears as a button on a record form; and (F) Record navigation button - appears in the record…

Submitted by ngozi_ng· Apr 18, 2026Application User Interface

Question

Options

AList banner button
BWorkflow action
CForm button
DList choice
EForm choice
FRecord navigation button

How the community answered

(16 responses)

A
88% (14)
B
6% (1)
D
6% (1)

Explanation

In ServiceNow, UI Actions can be configured as several distinct types. Valid types include: (A) List banner button - appears in the banner area above a list; (C) Form button - appears as a button on a record form; and (F) Record navigation button - appears in the record navigation area. 'Workflow action' (B) is not a UI Action type - workflow activities are a separate feature. 'List choice' (D) and 'Form choice' (E) are not recognized as standard UI Action types in the platform. When creating a UI Action, you select one of the supported types to determine where and how it renders.

Topics

#UI Actions#ServiceNow UI#Form customization#List customization

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