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ServiceNow

CAD · Question #137

Which tables are available by default in a ServiceNow instance? Choose 3 answers

The correct answer is A. Task C. User D. Incident. ServiceNow instances include fundamental tables such as Task, User, and Incident out-of-the-box, serving as foundational elements for various platform functionalities.

Submitted by katya_ua· Apr 18, 2026Designing and Creating an Application

Question

Which tables are available by default in a ServiceNow instance? Choose 3 answers

Options

  • ATask
  • BItem
  • CUser
  • DIncident
  • EIssue
  • FProject

How the community answered

(50 responses)
  • A
    90% (45)
  • B
    2% (1)
  • E
    6% (3)
  • F
    2% (1)

Why each option

ServiceNow instances include fundamental tables such as `Task`, `User`, and `Incident` out-of-the-box, serving as foundational elements for various platform functionalities.

ATaskCorrect

The `Task` table (task) is a core table from which many other task-based tables extend, providing common fields and functionality.

BItem

While there's a sc_req_item for Request Items, a generic "Item" table is not a core, default table.

CUserCorrect

The `User` table (sys_user) is fundamental for managing all user accounts within the ServiceNow instance.

DIncidentCorrect

The `Incident` table (incident) is a primary table for managing IT incidents and is available by default as part of the ITSM application.

EIssue

"Issue" might exist in specific applications but is not a universally default, core table like Task or User.

FProject

The `Project` table (pm_project) is part of the Project Portfolio Management (PPM) application, which is not activated by default in a base instance.

Concept tested: Default core tables

Source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/table-administration/concept/c_CommonTables.html

Topics

#Core Tables#Default Tables#Data Model#Platform Fundamentals

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