CAD · Question #137
Which tables are available by default in a ServiceNow instance? Choose 3 answers
The correct answer is A. Task C. User D. Incident. ServiceNow instances include fundamental tables such as Task, User, and Incident out-of-the-box, serving as foundational elements for various platform functionalities.
Question
Which tables are available by default in a ServiceNow instance? Choose 3 answers
Options
- ATask
- BItem
- CUser
- DIncident
- EIssue
- FProject
How the community answered
(50 responses)- A90% (45)
- B2% (1)
- E6% (3)
- F2% (1)
Why each option
ServiceNow instances include fundamental tables such as `Task`, `User`, and `Incident` out-of-the-box, serving as foundational elements for various platform functionalities.
The `Task` table (task) is a core table from which many other task-based tables extend, providing common fields and functionality.
While there's a sc_req_item for Request Items, a generic "Item" table is not a core, default table.
The `User` table (sys_user) is fundamental for managing all user accounts within the ServiceNow instance.
The `Incident` table (incident) is a primary table for managing IT incidents and is available by default as part of the ITSM application.
"Issue" might exist in specific applications but is not a universally default, core table like Task or User.
The `Project` table (pm_project) is part of the Project Portfolio Management (PPM) application, which is not activated by default in a base instance.
Concept tested: Default core tables
Source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/table-administration/concept/c_CommonTables.html
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