nerdexam
ServiceNow

CAD · Question #254

Which ServiceNow feature allows users to track changes made to a record in the system?

The correct answer is B. Audit Logs. ServiceNow's Audit Logs feature enables users to track all changes made to a record within the system, providing a historical record of modifications.

Submitted by jordan8· Apr 18, 2026Designing and Creating an Application

Question

Which ServiceNow feature allows users to track changes made to a record in the system?

Options

  • AData Dictionary
  • BAudit Logs
  • CActivity Stream
  • DChange Management

How the community answered

(51 responses)
  • A
    2% (1)
  • B
    92% (47)
  • C
    2% (1)
  • D
    4% (2)

Why each option

ServiceNow's Audit Logs feature enables users to track all changes made to a record within the system, providing a historical record of modifications.

AData Dictionary

The Data Dictionary defines the structure and attributes of tables and fields, but it does not track changes to individual records.

BAudit LogsCorrect

Audit Logs in ServiceNow comprehensively record every modification to a record's fields, including who made the change, when it occurred, and the old and new values, providing a complete history for tracking and compliance purposes.

CActivity Stream

The Activity Stream provides a user-friendly summary of significant activities on a record (e.g., comments, work notes), but it does not capture all detailed field changes like the audit logs.

DChange Management

Change Management is a process for controlling IT service changes, not a feature for tracking specific field modifications on individual records.

Concept tested: Audit logs for record change tracking

Source: https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/system-logs/concept/c_Auditing.html

Topics

#Audit Logs#Record Tracking#Data Integrity#Platform Features

Community Discussion

No community discussion yet for this question.

Full CAD Practice