CAD · Question #136
What tool is used to import data from various data sources, and map that data into ServiceNow tables?
The correct answer is B. Import Set. Import Sets are used to bring data from external sources into ServiceNow staging tables, where it can then be transformed and mapped to target production tables.
Question
What tool is used to import data from various data sources, and map that data into ServiceNow tables?
Options
- ATransform Set
- BImport Set
- CData Pack
- DUpdate Set
How the community answered
(40 responses)- A5% (2)
- B93% (37)
- C3% (1)
Why each option
Import Sets are used to bring data from external sources into ServiceNow staging tables, where it can then be transformed and mapped to target production tables.
Transform Sets (more accurately, Transform Maps) are part of the Import Set process for mapping data, but 'Import Set' encompasses the entire mechanism for bringing data in.
Import Sets provide the functionality to import data from various external sources (like CSV, Excel, JDBC) into a staging table, from which the data is then mapped and transformed into the appropriate target ServiceNow tables using Transform Maps.
"Data Pack" is not a standard ServiceNow term for data import functionality.
Update Sets are used for moving configuration changes between instances, not for importing raw data from external sources into tables.
Concept tested: Data import process (Import Sets)
Source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/import-sets/concept/c_ImportSets.html
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