CAD · Question #126
Which ServiceNow utility provides a modern interactive graphical interface to visualize configuration items and their relationships?
The correct answer is C. Dependency View. Dependency View provides a graphical and interactive visualization of configuration items (CIs) and their relationships within the CMDB.
Question
Which ServiceNow utility provides a modern interactive graphical interface to visualize configuration items and their relationships?
Options
- AClass Map
- BFlow Design
- CDependency View
- DBusiness Service Map
How the community answered
(28 responses)- A4% (1)
- C89% (25)
- D7% (2)
Why each option
Dependency View provides a graphical and interactive visualization of configuration items (CIs) and their relationships within the CMDB.
Class Map is not a standard ServiceNow utility for visualizing CI relationships; it may refer to a custom concept or be a distracter.
Flow Designer is used for building automated workflows and integrations, not for visualizing CI relationships.
Dependency View offers an intuitive graphical interface that displays configuration items and their relationships in a hierarchical and interactive map, helping users understand the impact of changes and service dependencies.
Business Service Map is specifically designed to visualize the CIs and relationships contributing to a business service, but 'Dependency View' is the general utility for viewing *any* CI relationships.
Concept tested: CMDB CI Dependency View
Source: https://docs.servicenow.com/bundle/utah-servicenow-platform/page/product/configuration-management/concept/dependency-views.html
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