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CABA · Question #44

The following are the major characteristics of Quality Management, EXCEPT:

The correct answer is B. Lack of Customer Focus. See the full explanation below for the reasoning.

Question

The following are the major characteristics of Quality Management, EXCEPT:

Options

  • AContinuous Improvement
  • BLack of Customer Focus
  • CManage Toward Results
  • DManage with Facts

How the community answered

(24 responses)
  • A
    4% (1)
  • B
    83% (20)
  • C
    4% (1)
  • D
    8% (2)

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