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CABA · Question #87

ISO 20000-2 address the issue of ITSM for:

The correct answer is A. Code of Practice for Service Management. See the full explanation below for the reasoning.

Question

ISO 20000-2 address the issue of ITSM for:

Options

ACode of Practice for Service Management
BSpecification for Service Management
CProcess Assessment
DProcess Improvement

How the community answered

(25 responses)

A
72% (18)
B
4% (1)
C
16% (4)
D
8% (2)

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