Software

CABA · Question #19

Customer dissatisfaction is an example of:

The correct answer is C. External Failure Cost. See the full explanation below for the reasoning.

Question

Customer dissatisfaction is an example of:

Options

AInspection Cost
BInternal Failure Cost
CExternal Failure Cost
DPrevention Cost

How the community answered

(27 responses)

A
4% (1)
B
19% (5)
C
70% (19)
D
7% (2)

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