What are the 3 mandatory steps of the dunning process in the SAP S/4HANA system? Note: There are 3 correct answers to this question.

Question

Options

• AApprove the dunning proposal
• BSchedule the dunning run
• CMaintain the parameters of the dunning program
• DStart the dunning printout
• EChange the dunning proposal

• A
  14% (8)
• B
  79% (44)
• E
  7% (4)

Explanation

In SAP S/4HANA, the dunning process follows a fixed three-step sequence: maintain parameters (C) to configure the dunning run (company code, dunning date, documents, accounts), schedule the dunning run (B) to generate the dunning proposal based on those parameters, and start the dunning printout (D) to issue the actual dunning notices to customers. These three steps are mandatory - you cannot skip any of them and still complete a dunning cycle.

Why A and E are wrong: Changing the dunning proposal (E) is optional - you may review and edit the proposal, but it is not required. Approving the dunning proposal (A) is not a standard step in the SAP dunning workflow at all; SAP does not have a built-in mandatory approval gate between proposal generation and printout.

Memory tip: Think of the three mandatory steps as "Set it → Run it → Print it" - Parameters → Run → Printout (C → B → D). Everything else (editing, approving) is optional housekeeping that happens between Run and Print.

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