How do you limit the choice of order reasons for a sales document?

Question

Options

• ASpecify the permitted reasons in the customer material info record.
• BSpecify the permitted order reasons in the relevant customer master.
• CAssign the permitted order reasons to the relevantsales organization.
• DAssign the permitted reasons to the relevant sales item category.

• A
  3% (1)
• B
  3% (1)
• C
  94% (33)

Explanation

In SAP SD, order reasons are controlled at the sales organization level - you assign a list of permitted order reasons to the sales organization, and only those reasons become available for selection in sales documents processed under that org. This makes C correct because the sales organization is the controlling unit for this configuration in Customizing (SPRO).

Why the distractors are wrong:

• A is wrong because customer-material info records store pricing/delivery data for a customer-material combination, not order reason restrictions.
• B is wrong because while the customer master holds many sales-relevant settings, permitted order reasons are not configured there.
• D is wrong because item categories control item-level behavior (e.g., billing relevance, pricing), not header-level fields like order reason.

Memory tip: Think "Org controls Options" - Order reasons are an organizational-level setting, so the Sales Organization is your answer whenever a question asks about restricting or permitting them.

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