In the context of a workflow, what is a case?

Question

Options

• AA variant of a workflow
• BA one-time run of a workflow
• CA specific action to be performed in the workflow
• DAn event that occurs in a workflow

• A
  2% (1)
• B
  9% (4)
• C
  84% (37)
• D
  5% (2)

Explanation

In workflow terminology, a case refers to a specific action or task within the workflow - essentially a discrete unit of work that must be carried out as part of the larger process. Option C is correct because a case defines what needs to happen at a given point, making it the operational building block of the workflow.

• A is wrong - a variant of a workflow describes a branch or alternate path, not an individual case.
• B is wrong - a single run of an entire workflow is typically called an instance, not a case.
• D is wrong - an event is a trigger that causes the workflow to start, pause, or change state; it is not the same as a case.

Memory tip: Think of a workflow like a legal proceeding - the overall process is the trial, each case is a specific matter being handled, and an event is something like a verdict that moves things along. Cases = tasks to act on.

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