When is a new version of the workflow created?

Question

Options

• AAfter manually saving
• BAfter publishing the changes
• CAutomatically after starting a new case
• DAutomatically after changing the workflow

• A
  2% (1)
• B
  86% (44)
• C
  8% (4)
• D
  4% (2)

Explanation

Publishing a workflow is the explicit action that triggers version creation - it represents a deliberate, finalized snapshot of the workflow that becomes a trackable, reusable version. Manual saving (A) preserves your work-in-progress but does not commit a new version, similar to how saving a draft doesn't publish an article. Starting a new case (C) executes the existing workflow version rather than creating a new one. Making changes (D) is just editing - without publishing, those edits remain in a draft/unpublished state and no version is stamped.

Memory tip: Think "publish = version." Just like software releases: you can edit code all day, but a new release (version) only exists when you deliberately publish/deploy it.

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