In a competitive bid situation, the customer suddenly asks the xSeries Sales Specialist for a lower price. Which of following would be the best course of action to take?

Question

Options

• AGet the Sales Specialist's manager to call on the customer
• BEmphasize to the customer that IBM may not be the cheapest but it is the best
• CAsk the customer whether thay would buy IBM if the price could be resolved
• DAgree to the discount customer is requesting if the customer signs immediately

• A
  11% (6)
• B
  5% (3)
• C
  80% (44)
• D
  4% (2)

No community discussion yet for this question.