IBM
C4030-670 · Question #64
An xSeries Sales Specialist has just won a big account with a customer who has never used IBM eServer xSeires servers, but has ordered over 200 xSeries servers. Which TWO of the following steps…
The correct answer is A. Prepare and deliver an IBM customer support plan. B. Request IGS to perform the entire xSeries server installation then bill your customer when. See the full explanation below for the reasoning.
Question
An xSeries Sales Specialist has just won a big account with a customer who has never used IBM eServer xSeires servers, but has ordered over 200 xSeries servers. Which TWO of the following steps should the Sales Specialisttake to ensure customer satisfaction?
Options
- APrepare and deliver an IBM customer support plan.
- BRequest IGS to perform the entire xSeries server installation then bill your customer when
- CRecommend that the customer's technical resource attend the appropriate training to deploy and
- DRequest an IBM or Business Partner technical resource to assist with the entire xSeries
- ERequest an IBM or Business Partner technical resource toassist with the first xSeries Installation
How the community answered
(34 responses)- A79% (27)
- C6% (2)
- D3% (1)
- E12% (4)
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