IBM
C2010-023 · Question #56
C2010-023 Question #56: Real Exam Question with Answer & Explanation
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Question
Which method is used to request assistance from IBM Tivoli Support for an end customer with support maintenance?
Options
- ASupport Provider should ask the end customer to call IBM support and create a PMR using the
- BSupport Provider should open a PMR in ESR/SR using the clients ICN.
- CSupport Provider must e-mail IBM support and ask to have a PMR created.
- DSupport Provider should call IBM support and create a PMR using the Support Providers ICN.
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