IBM
C2010-023 · Question #46
The Site Technical Contact (STC) is responsible for support compliance for the end customers site. What are two additional responsibilities of the STC? (Choose two.)
The correct answer is A. Maintains authorizations to support-related web and tool access. B. Approving nominations for access to ESR/SR on an individual basis. See the full explanation below for the reasoning.
Question
The Site Technical Contact (STC) is responsible for support compliance for the end customers site. What are two additional responsibilities of the STC? (Choose two.)
Options
- AMaintains authorizations to support-related web and tool access.
- BApproving nominations for access to ESR/SR on an individual basis.
- CMaintains authorizations to access Tivoli frequently asked questions.
- DApproving IBM Tivoli Support PMRs for escalation to the development team.
- EApproving IBM Tivoli Support engineers access to customer support tickets.
How the community answered
(46 responses)- A78% (36)
- C13% (6)
- D7% (3)
- E2% (1)
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