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C2010-023 · Question #44

C2010-023 Question #44: Real Exam Question with Answer & Explanation

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Question

Which two pieces of information must the Level 2 support provider include when opening a PMR with IBM Tivoli Support? (Choose two.)

Options

  • Aproduct license file
  • Bsystem shadow password file
  • Crelevant product configuration files
  • Dproduct entitlement contact number
  • Elog files from when the issue occurred

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