At the end of each knowledge document on the IBM Support website is a survey known as Document Level Feedback. In what way is this used?

Question

Options

• AThey define how well the web interface is delivering the right information.
• BComments are sent to the content creator to improve existing documents.
• CThese are summarized for assessing the usability of the product interface.
• DAllows the individual to request additional information from the knowledge author.

• A
  3% (1)
• B
  84% (26)
• C
  10% (3)
• D
  3% (1)

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