IBM
C2010-023 · Question #17
C2010-023 Question #17: Real Exam Question with Answer & Explanation
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Question
Which two items should be provided when escalating an issue to IBM Tivoli Support? (Choose two.)
Options
- Aseverity of issue
- Bdescription of the business impact
- Cdoes customer have a development system
- Dpreferred method of contacting the customer
- Enumber days the ticket has been open with the partner
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