IBM
C2010-023 · Question #14
C2010-023 Question #14: Real Exam Question with Answer & Explanation
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Question
During the Problem Determination analysis, which two types of information are imperative to collect in order to verify the problem? (Choose two.)
Options
- Aend users log / error message history
- Bverify the program version and operating system
- Cend users contact information for troubleshooting
- Dend users time and effort spent on resolving issue
- Ereview of other customers who have experienced similar situations
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